Katie Day gave a talk to the Sevenoaks Group in November and left us all inspired to use assertiveness in a very positive way to create win/win situations! She certainly sparked off lots of discussion around the subject and it turned out that a few of the group had had Catholic upbringings which - how can I put this - hadn't exactly helped them to be assertive.
Katie talked about the path from unconscious incompetence (me, most of the time!) to unconscious competence, for example when you drive to work but can't remember the journey. She also gave me some tips on how to deal with incompetent customer service staff!
All in all a very enjoyable evening and we look forward to seeing Katie again in the new year. In the meantime, to find out more go to Katie Day Consulting
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Top business consultants and personal development coach interviewed in ''The YES Movie'' produced by Young Entrepreneur Society Louis Lautman. Discover the power for success in personal & professional life.
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